Waiting for open orders to complete Exchange is not responsible for delays in any of your desired trades, as we are not buying or selling your tokens. We are only providing the service...
Mon, 8 Jul, 2019 at 12:55 PM
How to cancel an order
Due to huge amount of inquiries, we apologize for the delayed response. To cancel the order, please follow these steps: 1) Select the pair for which yo...
Mon, 8 Jul, 2019 at 12:54 PM
What is my trading limit?
There is no such thing as a trading limit.
Mon, 8 Jul, 2019 at 12:37 PM
Limit Sell Order
Before confirming the limit order. Please ensure to manually change the price as it is set as to the best bid on the exchange pair. Best regards, The C...
Mon, 8 Jul, 2019 at 12:35 PM
Missing Trading Pairs
As some users have pointed out, there are no pairing such as XEM/COSS etc. This is because there is almost no demand for such pairings. If the deman...
Mon, 8 Jul, 2019 at 12:34 PM
What is the difference between a limit order and a market order?
The Limit orders are executed by the trading engine automatically when the price matches; if the price does not match, the limit order may never be execute...
Mon, 8 Jul, 2019 at 12:33 PM
How do i cancel my order?
1) To cancel your buy/sell order for any trading pair, click on open orders tab at the bottom side and click on 'CANCEL ALL', cancelling individua...
Mon, 8 Jul, 2019 at 12:27 PM
How do trading promos work?
We will have different types of trading promo structures from time to time, to find out more about it, simply head over to Trading Promo once you are logged...
Wed, 26 Jun, 2019 at 7:44 AM
How to read a candlestick
Candlesticks are used by traders because they convey a lot of information in a easy to interpret design. So named because of its resemblance to an actual ca...
Mon, 8 Jul, 2019 at 12:17 PM