Reporting a problem/issue

General questions/concerns

Unauthorized Transactions
The platform does not do any transactions on your behalf, so this issue should not have occurred on its own. To protect yourself from similar situations...
Sat, 17 Mar, 2018 at 6:39 AM
Checking support tickets
Clicking on Freshdesk support links may redirect you to a "unauthorized" error.  Please login to the Freshdesk website and you should be able ...
Sat, 17 Mar, 2018 at 6:40 AM
Reporting an issue
Some users have reported that they are unable to check the status of the tickets they have sent to Our development team is working on a muc...
Fri, 13 Apr, 2018 at 10:40 AM
[Google Translate] C.O.S.S PTE LTD is not liable for any inaccuracy that is derived using Google Translate. This service is provided by “as in” and on “bes...
Thu, 29 Nov, 2018 at 4:03 PM